Question 1

Is FM Connect free for clients?

Accepted Answer

Yes. Search, requests and quote comparison are free for clients. For professional users with more requests, portfolio overview and API access, optional monthly plans (Basic, Professional, Enterprise) are available.

Question 2

How are providers vetted?

Accepted Answer

Every provider registration is manually reviewed by us before the profile becomes publicly visible. Certifications such as ISO 9001, ISO 14001, SUVA or Minergie are uploaded, checked by us and only then marked as verified.

Question 3

How does a request work?

Accepted Answer

You describe your concern (category, location, scope, date). Vetted providers respond with concrete quotes. You compare at your leisure and contract the provider of your choice directly.

Question 4

How are payments processed?

Accepted Answer

Orders are paid directly between you and the provider — FM Connect does not deduct any commission from the order value. The optional platform plans are billed monthly by invoice.

Question 5

Who is liable for damage or defects?

Accepted Answer

The contract is concluded directly between you and the provider; liability for execution lies with the provider. FM Connect brokers and vets, but is not a contracting party. Details are governed by our terms and conditions.

Question 6

In which countries is FM Connect available?

Accepted Answer

FM Connect is available worldwide. Providers and clients from any country can participate; the platform is available in German, English, French, Spanish, Italian and Romansh and supports CHF, EUR and USD.

Question 7

How do I register as a provider?

Accepted Answer

Create an account, complete your company profile and optionally upload certifications. After our review, your profile is activated and you receive a confirmation by email.

Question 8

How can I delete my account or my data?

Accepted Answer

Write to us at kontakt@fmconnect.ch — we will delete your account and your personal data in accordance with our privacy policy.

Frequently Asked Questions (FAQ)